Privacy Policy
Last Updated: April 13, 2026
Anchor Point Consultancy LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our diagnostic tool (“Where Is It Breaking?”), sign up for our newsletter, or use our services.
By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of personal information:
Information you provide directly to us:
When you use our diagnostic tool (“Where Is It Breaking?”), we collect your full name, email address, organization name, your role or title, and your answers to the diagnostic questions.
When you sign up for our newsletter, we collect your email address.
When you contact us through our website, by email, or by phone, we collect your name, email address, phone number, and any information you choose to provide.
When you use our services, we collect your name, contact information, billing information, and any other information necessary to provide our services.
Information collected automatically:
When you visit our website, we may automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We may use cookies and similar tracking technologies to collect this information.
2. How We Use Your Information
We use your personal information for the following purposes:
To provide you with diagnostic reports and results based on your answers to our diagnostic tool.
To communicate with you about your diagnostic results, our services, and to respond to your inquiries.
To send you newsletters, updates, and marketing communications (you may opt out at any time).
To improve our website, diagnostic tool, and services.
To process payments and provide services you have requested.
To comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information.
We may share your personal information in the following limited circumstances:
Service providers: We may share your information with third-party service providers who perform services on our behalf, such as email delivery (e.g., Mailchimp, ConvertKit), website hosting, analytics, and payment processing. These providers are contractually required to protect your information and use it only for the services they perform for us.
Legal compliance: We may disclose your information if required to do so by law, regulation, legal process, or governmental request.
Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
With your consent: We may share your information for other purposes with your explicit consent.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small text files placed on your device that help us remember your preferences, understand how you use our site, and improve functionality.
You can disable cookies in your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Types of cookies we use:
Essential cookies: Necessary for the website to function properly.
Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
Preference cookies: Remember your settings and preferences.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with services, comply with legal obligations, resolve disputes, and enforce our agreements.
Diagnostic tool data: Retained for as long as you maintain a relationship with us or until you request deletion.
Newsletter signup data: Retained until you unsubscribe or request deletion.
Contact form data: Retained as needed to respond to your inquiry.
You may request deletion of your personal information at any time (see Section 7).
6. Security
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include secure servers, encryption where appropriate, and access controls.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on where you reside, you may have certain rights regarding your personal information.
For all users:
Access and correction: You may request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.
Deletion: You may request that we delete your personal information.
Opt out of marketing: You may unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any email or by contacting us directly.
For California residents (under the CCPA/CPRA):
If you are a California resident, you have the following rights:
Right to know: You have the right to request that we disclose what personal information we have collected, used, shared, or sold about you.
Right to delete: You have the right to request that we delete your personal information, subject to certain exceptions.
Right to opt out of sale: We do not sell your personal information. However, you have the right to opt out of the sale of your information if we ever engage in that practice.
Right to correction: You have the right to request that we correct inaccurate personal information.
Right to data portability: You have the right to receive a copy of your personal information in a portable format.
Right to non-discrimination: We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, please contact us at info@anchorpointconsultancy.com or using the contact information in Section 9. We will respond within 45 days as required by law.
For residents of the European Union (under GDPR):
If you are a resident of the European Union, you have the following rights:
Right to access, correct, delete, restrict processing, and data portability.
Right to withdraw consent at any time.
Right to object to processing.
Right to lodge a complaint with your local data protection authority.
Our legal basis for processing your personal information is your consent (for diagnostic tool and newsletter) and our legitimate business interests (for service delivery).
8. Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately, and we will delete it.
For California residents under 18: You have the right to request removal of content you have posted on our website. Contact us to make such a request.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: info@anchorpointconsultancy.com
Mail:
Anchor Point Consultancy LLC
Oakland, CA
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on this page and updating the “Last Updated” date at the top of this policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
11. Do Not Sell My Personal Information
Under California law, you have the right to opt out of the “sale” of your personal information. Anchor Point Consultancy does not sell your personal information. If we ever change this practice, we will update this policy and provide a method for you to opt out.
For any questions about this policy or to exercise your privacy rights, please contact us at info@anchorpointconsultancy.com.
12. Your Acceptance of This Policy
By using our website, diagnostic tool, or services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our website or services.
End of Privacy Policy